People with disability often contact CFA Australia with specific needs in relation to digital accessibility gaps that occur in their day-to-day lives. These gaps ultimately cause significant challenges to their independence and highlights a broader issue – the importance of equal access in digital spaces. In order to ensure equal access for digital content and services, as well as to support the independence of people with disability, CFA Australia undertakes research projects to identify and support organisations with digital accessibility gaps in different content and contexts.
The following are projects that we have undertaken that covers various organisational sectors in Australia.
To support current and prospective students with disability in navigating university websites, the Higher Education for All project provides findings on the accessibility of 5 university website’s in WA.
The ‘Telcos for All’ project shares insights into the digital accessibility of 5 telecommunication websites. To achieve effective and efficient access for consumers with disability, this project applies accessibility standards to audit and user test telecommunication providers’ websites, establishing the state of accessibility and common issues found within the industry.
The Digital Access WA Project is a 7-part initiative that embeds awareness of and the need for digital accessibility as a standard in WA government, education, and not-for-profit sectors in WA, ensuring all people with disability have equal access to information and opportunity.
The ‘Cancellations for All’ project supports consumers with disability in Australia through the identification of accessible cancellation and support processes provided by Australian telecommunication providers.